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Missed Class/Make-Up Policy
If you miss a class, you can make it up under these guidelines:
1. You missed for a good reason (sleeping in is not a good reason)
2. You need to notify your coach you will miss ahead of time or that day
3. You will need to get approval from your coach to make up your class in their or another coach’s program
4. You will need to notify the coach of your make-up program – and ensure there is room in the class
5. Credits will not roll-over into the next month
Punch Card Policy:
Punch cards are available for active boot camp members only. They expire 90-days from the date of purchase.
Class Credit Policy:
If you miss a class or have to suspend your membership at some point in the month, you can only get credits for the missed class or classes from your coach or Julie Ward. Class credits for missed sessions are provided in cases such as injury, family issues, work/travel that can not be avoided – and the coach must be notified before the missed class or the prolonged absence. If you receive approval to make up a missed class or classes, you must make them up within the month. If you receive approval to roll over class credits into the following month, we encourage you to use those credits within 30 days. All class credits expire within 90 days of the initial class schedule.
Lost/Stolen Item Policy:
CrossFit Central can not be held responsible for the loss or theft of personal items left in the gym or in the car parked on our premises.
Auto Payment Policy:
Requires 90 day commitment
Requires 30 days notice of cancellation
We will charge your card on file on the Sunday before the month program begins, unless otherwise agreed upon with CrossFit Central. Cards should be kept up to date on your enrollment profile.
Contracts/Packages:
See the more formal contact online when purchasing a contract or package. In summary, there are no refunds and you can put a freeze on your account only one time during the duration of your contract, and the freeze can last no longer than 90 days.
Refunds:
Refunds will be provided due to permanent disability or permanent relocation. Refunds will not be given under any other circumstances. Credits are possible, but please see the notes on class credits above. |